QUESTIONS & ANSWERS
Frequently Asked Questions
Everything about pricing, payment, contracts and delivery. If your question is not here, ask us — we answer within 24 hours.
How much does a project cost?
It depends on the scope. Our published starting rates are on the pricing page, and every project gets a written quotation before any work begins — you never pay a figure you have not approved. Small projects start from TZS 500,000 (about $200).
Can I pay in dollars, or only in shillings?
Both. You choose the currency at the payment step — Tanzanian shillings (TZS) or US dollars (USD). Cards are handled by Stripe, and Tanzanian mobile money (M-Pesa, Airtel, Tigo, Halopesa) is also accepted. When you switch currency the amount is converted at the rate the CEO publishes in the system, so you always see the exact figure before you confirm.
Where does my money go, and is it safe?
Your payment is held in escrow — it is not released to anyone until you accept the delivered work. Only then does the money move to the company account. Contracts are signed with ECDSA cryptography, so any change to a signed term makes the signature fail and the change is rejected.
Can I follow the progress of my project?
Yes. Your portal shows the live status of every request — Pending, Quoted, Approved, In Progress, Completed — along with the assigned worker, their notes and the reports produced. You are notified by SMS and email at each stage, so you never have to ask where things stand.
Which services are only for Tanzania?
BRELA company registration, TRA tax services and government e-services are for clients inside Tanzania only — they are hidden from visitors abroad. Every other service, including software development, AI fine-tuning, cyber security and design, is available worldwide.
Do you test the work before delivering it?
Every service has its own testing built into the system, and a project is not marked complete until those tests pass and the work has been reviewed. Deployment follows the written instructions you and the assigned engineer agreed, and you receive the report with the result.
I am outside Tanzania. Can I still hire you?
Yes. The platform serves clients worldwide and works in English and Kiswahili. You can pay by card in USD, and meetings can be held as live video calls inside the system, with an AI scribe that writes the minutes for you.
Still have a question?
Talk to us directly — we reply within 24 hours.